Salesforce AI CEO Clara Shih says AI is a ‘moving target’ — but her aim is steady

Salesforce AI CEO Clara Shih says AI is a ‘moving target’ — but her aim is steady
In March 2023, eight months before OpenAI released ChatGPT, Salesforce appointed its first-ever head of AI to lead artificial intelligence efforts across its platforms and tools, including acquisitions like Slack and Tableau. The San Francisco-based cloud computing powerhouse tapped Clara Shih, the company’s Service Cloud business leader, for the role. Shih had previously run her [...]
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